Managed Services Packages

Services

• Eligible On-Demand Service Hours / Year
• Live Support
• Dedicated Client Experience Manager

Hosting

• Number of Sites
• Secured Hosting Service in Canada
• Uptime/Health Monitoring
• Security Hotfixes
• Support on SSL Certificate & Domain
• Content Delivery Network (CDN) Mgmt by Cloudfare

Content Management

• Social Media Banner Update
• Template Review & Recommendations
• Feature or CMS Hotfixes

Site Management

• Performance Review (annual)
• Search Engine Indexing (annual)
• Recommendations (annual)
• Site Statistics Report (quarterly)
• Accessibility Review (annual)
• Link Review (annual)

Additional Security

• External Security Scan by Qualys (at launch)
• External Security Audits by Qualys (annual)